Shipping policy

New Zealand Shipping Rates - 

$6.99 Shipping NZ Wide.

$10.99 Rural Flat Rate NZ Wide.

Free Shipping On Orders Above $62* (Excluding Fragile and Rural Shipping Sorry).

Rural Surcharge For Orders Over $62 - $4.99 

*Fragile item (Ghee + Copper + Earthenware) - $7.99 - $15.99

Shipping - Earthen Clay Pots & Copper Spa Bowls - $10.99

Dispatch - 1-2 Working Days 

Shipping Time Frame: 1-3 Business Days NZ Wide.

Rural Shipping Time Frame: 2-5 Business Days. 

Australia Orders:

Shipping Price starts at $6.99

Shipping charges vary according to weight.

Free Shipping On Orders Above $59 (Only for Australia Post Service)

Shipping Time: 4 - 8 Working Days.

2-3 business days shipping available through DHL express (This is a paid option at checkout)

Please allow 1-2 working days dispatch time.

All orders placed on Thursday after 7pm AEST, will be dispatched and shipped on Monday.

Australia Post only delivers on working days.

Currently shipping from NZ, using NZPOST who transfer the package to Australia post once it reaches Australia.

You can use the same tracking number provided in Australia Post to get more precise tracking information (only for tracked packages).

International Orders

Shipping Rates Calculated Via Weight At Checkout

Europe, USA, Asia, Japan: 6 - 13 Working Days (Shipping charges vary according to weight).

3-5 business days shipping available through DHL express (option at checkout)

Delivery only on working days.

All orders placed on Thursday after 10pm NZT, will be dispatched and shipped on Monday.

Thank you for your patience we deeply appreciate it.

Please be aware that international shipments may be subject to import taxes, duties, and customs fees upon arrival in the destination country. These charges are not included in the product price or shipping cost and are the responsibility of the customer.

We are not responsible for any delays caused by customs clearance processes or for any additional charges that may arise during the shipment.